Managed Network Services

Monitor
Servers - disk, memory, CPU, utilization
Desktop - antivirus scans, Windows updates
Network - utilization, state of devices
Status notifications and monthly reports

Maintain
Servers - patched, remote repairs, O/S and application updates
Desktop - antivirus scans/updates, remote repairs, Windows updates
Network device code upgrade, VLANs, remote repair, backup and changes

Dispatch
Servers
Desktops
Network devices
Warranty repair or customer supplied parts

Customized Support
Hourly basis